1. Introduction

Welcome to Smart Groceries! By accessing our website and using our services, you agree to these Terms and Conditions.

2. Eligibility

Our services are available to individuals residing on campuses where we operate.

3. Orders and Payments

• Orders must be placed through our website.
• Accepted payment methods include momo.
• rders are confirmed upon payment.

4. Delivery information

• Deliveries are made to specified campus locations.
• Orders placed before 12pm are delivered the same day; others will be delivered the next delivery day.

5. Cancellation and Refund Policy

• Orders can be canceled within 12 hours after placing the order.
• Refunds will be processed for canceled orders or if an item is unavailable.

6. User Accounts

• You are responsible for maintaining the confidentiality of your account details.
• We reserve the right to suspend or terminate accounts for misuse.

7. Prohibited Activities

Users may not:

• Submit false orders.
• Use the website for illegal activities.
• Interfere with the website's functionality.

8. Limitation of Liability

Smart Groceries is not liable for:

• Delays or failures caused by events beyond our control.
• Losses resulting from misuse of your account.
• Interfere with the website's functionality.

9. Modifications to Terms

We reserve the right to update these terms at any time. Changes will be posted on our website.

10. Contact Information

For inquiries, please contact us at:
Email: Info@smartgroceries.org
Phone: 0555700931/ 0548795583/ 0535679447